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Dialect Academy

Learn how to understand the Austrian dialect

Privacy Policy

Please note that the Privacy Policy was last revised on January 20, 2025.

The protection of your personal data is very important to us. We therefore process your data solely based on the applicable Legal provisions: EU General Data Protection Regulation, Austrian TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our activities.

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The use of our website is usually possible without providing personal data. If you enter personal data, e.g. for the purpose of contacting us, subscribing to a newsletter, or registration in order to access members-only pages, we will pass on the necessary information to companies that process data on our behalf (e.g. send the newsletter). We only commission companies that are subject to the GDPR.

Encrypted data transfer

This web site uses SSL encryption in order to ensure safety and privacy. This prevents third parties to intercept or read data you entered on our web site during transmission to or from our site. You can confirm the active encryption by checking the lock symbol in the address bar of your browser.

Contact us

If you contact us using the contact form, by E-mail, phone or any other means, we store the data provided for one year in order to answer your questions and prepare for follow-up discussions. In case we enter a contract, the statutory retention periods apply. We will not share this data without your consent.
The data processing is based on Article 6 (1) (b) (contract fulfillment) and Article 6 (1) (a) (consent) of the GDPR.

Newsletter

You may subscribe to our newsletter via our website. For this we need your e-mail address and your consent to receive the newsletter.

As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.  The data processing is therefore based on § 96 para 3 TKG and Article 6 (1) (a) (consent) of the GDPR.

You can cancel the newsletter at any time. Please send your cancellation to peter@dialect.academy or use the corresponding link at the end of the newsletter. We will then immediately delete your data in connection with the newsletter dispatch.

The newsletter is sent by "Brevo" (ex Sendinblue), a service of Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. Brevo processes your contact information (such as e-mail address and telephone number), personal information (such as first and last name, date of birth, gender), the date of your registration and the IP address used. Brevo uses this information to send and evaluate the newsletter on our behalf. 

We have signed a data processing agreement with Brevo. You can find Brevo's privacy policy here: https://www.brevo.com/legal/privacypolicy/ 

Server logs

The server providing this website stores information, which is automatically transmitted to us by your browser, in so-called log files. The saved information is:

  • Browser type and browser version

  • Operating system used

  • The page (URL) from which you came to us

  • The IP address of your computer

  • Time of request

This data solely used to ensure security and for technical monitoring of the web server (load, optimization, error detection, security) and is required to offer this service. The data is not connected to other data sources, and therefore cannot be associated with individual persons. The log files are deleted after three months

Data processing is based on Article 6 (1) (f) (legitimate interests) of the GDPR. The legitimate interest in the sense of the GDPR is the proper and safe function of the website.

Operation of the Website by WIX

This website is hosted by WIX, a brand of Wix.com Ltd., Yunitsman 5 St, Tel Aviv, Israel. When you visit our website, WIX collects the following data for billing purposes, troubleshooting, and statistical recording of visitors:

 

  • IP address

  • Date and time of access

  • Browser and operating system used (User Agent String)

  • Installed fonts

  • MIME types

  • Browser language and time zone

  • Installed browser plugins

  • Screen resolution

  • HTTP header

 

WIX processes this data on globally distributed servers, typically in Israel and on the server of a Content Delivery Network (CDN) closest to you.

 

Data processing is carried out based on Article 6 (1) (f) (legitimate interests) of the GDPR. The legitimate interest under the GDPR is the appealing and technically flawless presentation of a website for marketing purposes.

 

We have signed a data processing agreement with WIX, in which WIX commits to compliance with the Standard Contractual Clauses defined by the European Commission.

 

For more information, please refer to the WIX Privacy Policy at:

https://www.wix.com/about/privacy 

Appointment scheduling with Google Calendar

We use the Google Calendar service provided by Google Ireland Limited,  located at Gordon House, Barrow Street, Dublin 4, Ireland, which, through the Appointment scheduling feature, allows for simple scheduling and management of appointments directly in our calendar.

 

Google processes the data you enter on the booking page (name, email address, and optionally information about the consultation topic) for the purpose of scheduling a consultation appointment. This information is shared with us.

 

Additionally, Google processes access logs (as described under "Server Logs"), uses cookies, and employs Google Analytics to statistically capture the use of your website. The purpose of this data processing is to provide the service (i.e., appointment booking), improve the product, and comply with legal requirements. Details on Google's data usage can be found here: https://marketingplatform.google.com/about/analytics/terms/us/ .

 

Data processing is carried out based on Article 6 (1) (b) (contract fulfillment) and Article 6 (1) (f) (legitimate interests) of the GDPR. The legitimate interest in the sense of the GDPR is the simple and effective scheduling of appointments by our customers.

We store the data from an appointment booking until the expiration of the tax retention period (7 years).

 

Google only stores the data for as long as it is strictly necessary to provide the service or fulfill the other purposes mentioned above. We have entered into a data processing agreement with Google, in which Google commits to comply with the standard contractual clauses defined by the European Commission.

 

The use of this feature is subject to the Google Privacy Policy (https://policies.google.com/privacy?hl=en ) and the Terms of Service (https://policies.google.com/terms?hl=en ).

Use of Google Meet for Consultations

We use the online video conferencing solution Google Meet for consultation sessions. Google Meet is a service provided by Google Ireland Limited,  located at Gordon House, Barrow Street, Dublin 4, Ireland.

 

When communicating via Google Meet, the conversation content (i.e., audio and video) is encrypted in such a way that only the participants can access it. No recordings are made.

However, Google also processes information you provide, such as your name, phone number, or email address, as well as automatically collected data such as your IP address, the MAC address of the device used, the operating system, the client software used, the type of camera, microphone, and speakers, whether audio is transmitted via phone or VoIP, and whether you participate in the conversation with or without video. Additionally, the duration of the conversation, your name in the meeting, and chat content are processed.

 

Data processing is carried out based on Article 6 (1) (b) (contract fulfillment) and Article 6 (1) (f) (legitimate interests) of the GDPR. The legitimate interest under the GDPR is the simple and efficient conduct of online meetings via the internet.

 

Google only stores the data for as long as it is necessary to provide the service or fulfill the other aforementioned purposes. We have entered into a data processing agreement with Google, in which Google commits to comply with the standard contractual clauses defined by the European Commission.


Further details on Google’s data processing can be found here: https://policies.google.com/privacy?hl=en

Google reCaptcha

We use the Google reCaptcha service provided by Google Ireland Limited,  located at Gordon House, Barrow Street, Dublin 4, Ireland, to protect our website from spam and abuse.

 

For this purpose, data is transmitted to Google, enabling the distinction between humans and bots. In most cases, this occurs without requiring the user to answer questions or identify images.


Data processing is carried out based on Article 6 (1) (f) (legitimate interests) of the GDPR. Our legitimate interest under the GDPR is the protection of our website from spam and abuse. Google's terms of use and further information on the processed data can be found at the following links: https://policies.google.com/privacy?hl=en

Learning content using embedded Google Slides

We use Google Slides, which is part of the web-based Google Docs Editors Suite from Google Ireland Limited,  located at Gordon House, Barrow Street, Dublin 4, Ireland. Presentation slides are embedded on our website for the purpose of transferring knowledge and as part of our products. When you view our website and go through the learning content, your browser downloads these presentation slides from Google.

 

The use of Google Slides does not require you to log in, and no cookies are sent to Google. If you are logged into your Google account while visiting our website, your Google account data is not transmitted to Google. Google only records the use of the corresponding slides and securely stores this data.

 

Please also review Google's privacy policy at https://policies.google.com/privacy?hl=en , where you can find more information about the data being processed.


Data processing is based on Article 6 (1) (b) (contract fulfillment) and Article 6 (1) (f) (legitimate interests) of the GDPR. The legitimate interest under the GDPR is the provision of the learning content on our website.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm. 

We use cookies to make our offer user-friendly. Some cookies will remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

Some of the cookies are required for our website to function properly. These so-called “essential” cookies are used for user authentication or store your decision regarding non-essential cookies. If you do not want to allow that, you can set up your browser to inform you about the setting of cookies and you only allow this on a case-by-case basis. But disabling essential cookies will have a negative impact on the functionality of our website.

Data processing for essential cookies is based on Article 6 (1) (f) (legitimate interests) of the GDPR. The legitimate interest in the sense of the GDPR is the proper and secure function of the website.

Furthermore, we might use other cookies if you provide your consent. Those cookies are not required for the website to function properly. If we use such cookies they will be described in detail in the following sections.

Google Tag Manager

For the purpose of effectively configuring the analytics services described below, we use Google Tag Manager on this website, a service provided by Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland.

 

The Tag Manager primarily serves to transmit data to the services described below, such as Google Analytics and Google Ads. It processes data only to the technically necessary extent, particularly the IP address of the accessing computer. The data transmitted to the configured services is not analyzed or stored by the Tag Manager itself.

 

We have entered into a data processing agreement with Google, in which Google commits to complying with the Standard Contractual Clauses defined by the European Commission.

 

Data processing is carried out based on Article 6 (1) (a) (consent) of the GDPR.

 

Google's Terms of Service and additional information about data protection can be found at the following links:

https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/

https://policies.google.com/privacy?hl=en

Google Analytics

Our website uses functions of the web analytics service "Google Analytics" provided by Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland, with your consent. Cookies are used to enable the analysis of website usage by visitors. The information generated is transmitted to the provider's server and stored there.

 

If you have consented to the use of Google Analytics, cookies will be set in your browser. These cookies identify you on subsequent visits to our website and allow us to distinguish visitors and analyze what you viewed during previous visits. Since user privacy is important to us, this data is pseudonymized, meaning it cannot be linked to specific individuals, and we do not know who the individual visitors are.

 

We have activated the "IP anonymization" function on this website. As a result, your IP address is shortened before being transmitted to the USA and can no longer be associated with any specific person. Only approximate geolocation is possible. The IP address transmitted by your browser in connection with Google Analytics will not be merged with other data held by Google.

 

We have entered into a data processing agreement with Google, in which Google commits to complying with the Standard Contractual Clauses defined by the European Commission.

 

Data processing is carried out based on the legal provisions of Section 96(3) of the Telecommunications Act (TKG) and Article 6 (1) (a) (consent) of the GDPR.

 

You can find the terms of use for Google Analytics at the following link:

https://marketingplatform.google.com/about/analytics/terms/us/ 

 

Further information on data protection can be found at the following link:

https://policies.google.com/privacy?hl=en 

Meta Pixel

Our website uses the functions of the "Meta Pixel" provided by Meta Platforms Inc., 1 Meta Way, Menlo Park, CA 94025 ("Facebook"), with your consent.

 

This JavaScript allows Meta to track your activities on our website. For example, it can detect when you access our site via a Facebook ad and purchase the advertised product. This enables us to measure the effectiveness of Facebook ads and further improve our offerings.

 

To achieve this, several cookies are stored in your browser, allowing Facebook to match information such as your IP address or user ID with your Facebook account. If you are logged into Facebook while visiting our website, your visit and activities will be directly associated with your Facebook account.

 

The collected data is anonymous to us, meaning we cannot draw any conclusions about the individuals who have visited our website. We can only access analytics in connection with Facebook ads placed by us. However, the data is stored and processed by Facebook, and we provide this information based on our current knowledge. Facebook may use this data in accordance with its privacy policy (see https://www.facebook.com/privacy/policy/).

 

We have entered into a data processing agreement with Facebook, in which Facebook commits to complying with the Standard Contractual Clauses defined by the European Commission.


Data processing is carried out based on Article 6 (1) (a) (consent) of the GDPR.

Hotjar

Our website uses functions of the web analytics service Hotjar, a service provided by Hotjar Ltd, located at Dragonara Business Centre, 5. Stock, Dragonara Road, Paceville St Julian's STJ 3141, Malta.

 

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

 

We have entered into a data processing agreement with Hotjar, in which Hotjar commits to complying with the Standard Contractual Clauses defined by the European Commission.

 

Data processing is carried out based on Article 6 (1) (a) (consent) of the GDPR.

 

Hotjar's Terms of Service and additional information about data protection can be found at the following links:

https://www.hotjar.com/legal/policies/terms-of-service/ 

https://www.hotjar.com/legal/policies/privacy/ 

Comments

If you comment a post on this website, your comment, name, email address and IP address will be stored.

Before your comment is published, we check it for legal violations such as insults or racist or inciting statements. The stored data is necessary to be able to take action against such authors if necessary. The data is deleted as soon as the corresponding post is removed from the website.

The data processing is based on Article  6 (1) (a) (consent) of the GDPR.

Members area

A member area has been set up on our website, which you can access after purchasing one of our products through the marketing platform Digistore24 (www.digistore24.com).

To restrict access to buyers, we store your email address, name, order details, the date of your last payment, and the password for your access.

 

These data are necessary for contract fulfillment; without them, we cannot provide all the purchased services. After the termination of your membership, the data will be immediately deleted, as will occur in the event of payment default despite multiple reminders. In both cases, access to the member area will no longer be possible thereafter.

 

Please also note the privacy policy of Digistore24 GmbH, which you can view here: https://www.digistore24.com/page/privacy?lang=en .

 

The data processing is carried out based on the legal provisions of § 96 para 3 TKG as well as Article 6 (1) (a) (consent) and/or Article 6 (1) (b) (necessary for contract fulfillment) of the GDPR.

Data storage

For accounting purposes, we store the following data of our customers: Name, address, telephone number, e-mail address, VAT ID. This data is not passed on to third parties, with the exception of the transmission to the processing banking institutions/payment service providers for the purpose of direct debiting, as well as to our tax advisor for the purpose of bookkeeping and to fulfil our obligations under tax law. The data is stored exclusively within the EU. 

 

The data provided by you is necessary to fulfill a contract or for implementation of pre-contractual measures. Without this data we cannot conclude and fulfil the contract with you. 

 

All data from a contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

 

The storage of the aforementioned data takes place:

 

  • On encrypted local computer systems or portable computers secured by passwords and physical access protection.

  • In encrypted cloud solutions secured by passwords, provided by Google (Google Ireland Limited,Gordon House, Barrow Street, Dublin 4, Irland). The data is exclusively stored on servers within the EU. We have signed a data processing agreement with Google, in which Google commits to adhering to the standard contractual clauses defined by the EU Commission. Google’s privacy policy can be found here: https://policies.google.com/privacy?hl=en 

 

Data processing is carried out on the basis of Article 6 (1) (c) (legal requirements) of the GPDR and Article 6 (1) (b) (contracts fulfillment) of the GDPR.

Information About Our Facebook-Fanpage

We operate an Facebook page, which can be accessed at https://www.facebook.com/austrian.dialect.academy. This is a service provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

We point out that, through the Insights function of the Meta Business Suite, which Meta provides to us free of charge as an indispensable part of the user relationship, anonymized statistical data about the users of these pages is transmitted to us. This data is collected using cookies, each containing a unique user code that is active for two years and stored by Meta on the hard drive of your computer or another storage device used by visitors to the fan page. The user code, which can be linked to your Facebook login information, is collected and processed when the fan page is accessed.

 

As the operator of a Facebook fan page, it is not possible for us to deactivate this function or prevent the aforementioned data processing. Further information about Insights of the Meta Business Suite is provided by Meta here: https://www.facebook.com/business/help/700570830721044?id=765488040896522 

 

Meta agrees to assume primary responsibility under the GDPR for the processing of Insights data in this context and to fulfill all obligations under the GDPR concerning these data. Meta particularly assures that it will assume sole responsibility for the personal data processed in this framework and fulfill all related disclosure obligations.

 

The data transmitted to us by Meta in connection with the use of the fan page is anonymized, meaning that we cannot draw any conclusions about the identity of individual users. However, it is possible to evaluate statistical data on user demographics (e.g., trends in age, gender, relationship status, and employment situation), information about users’ lifestyles and interests (including details about purchases and online shopping behavior, as well as the categories of goods or services they are most interested in), and geographic data.


We process these data solely for our own evaluation of the reach of our Facebook page and do not share them with third parties. The legal basis for this processing is Article 6 (1) (f) (legitimate interests) of the GDPR . The legitimate interest under the GDPR in this case is the identification of target groups interested in the content provided on our page.

Information About Our Instagram Fan Page

We operate an Instagram page, which can be accessed at https://www.instagram.com/austrian.dialect.academy/. This is a service provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

We point out that, through the Instagram Insights function, which Meta provides to us free of charge as an indispensable part of the user relationship, anonymized statistical data about the users of these pages is transmitted to us. This data is collected using cookies, each containing a unique user code that is active for two years and stored by Meta on the hard drive of your computer or another storage device used by visitors to the fan page. The user code, which can be linked to your Instagram login information, is collected and processed when the fan page is accessed.

 

As the operator of an Instagram fan page, it is not possible for us to deactivate this function or prevent the aforementioned data processing. Further information about Instagram Insights is provided by Meta here: https://help.instagram.com/788388387972460  

 

Meta agrees to assume primary responsibility under the GDPR for the processing of Insights data in this context and to fulfill all obligations under the GDPR concerning these data. Meta particularly assures that it will assume sole responsibility for the personal data processed in this framework and fulfill all related disclosure obligations.

 

The data transmitted to us by Meta in connection with the use of the fan page is anonymized, meaning that we cannot draw any conclusions about the identity of individual users. However, it is possible to evaluate statistical data on user demographics (e.g., trends in age, gender, relationship status, and employment situation), information about users’ lifestyles and interests (including details about purchases and online shopping behavior, as well as the categories of goods or services they are most interested in), and geographic data.

We process these data solely for our own evaluation of the reach of our Instagram page and do not share them with third parties. The legal basis for this processing is Article 6 (1) (f) (legitimate interests) of the GDPR . The legitimate interest under the GDPR in this case is the identification of target groups interested in the content provided on our page.

Your rights

You have the right to request information about stored data and to have data corrected, or deleted. You may restrict the usage of data and may have it transferred to other parties. You have the right to revoke any given consent. Please send any request to the email address peter@dialect.academy 

If you believe that the processing of your data violates data protection law or that your data protection claims have otherwise been violated, you may file a complaint with the supervisory authority. In Austria, that would be the “Datenschutzbehörde” (https://www.dsb.gv.at)

You can contact us under the following contact details:

Peter Frech

Rebenweg 1/11/5

1170 Vienna

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Phone: +43 677 63773087

E-Mail: peter@dialect.academy

Imprint: https://www.dialect.academy/imprint 

Last revised on January 20, 2025

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